Effective Date: July 23, 2026
1. Acceptance of Terms
By accessing or using the Blue Jay Fulfillment website or services, you agree to these Terms of Service.
2. Company Information
Blue Jay Fulfillment is operated by Brale Mastermind FZ LLC, Ras Al Khaimah Free Zone, United Arab Emirates.
3. Scope of Services
We provide sourcing, supplier negotiation, branding, packaging, quality control, warehousing, fulfillment and shipping coordination. We are not the manufacturer of products unless expressly agreed in writing.
4. Quotes
All quotations are estimates based on information provided and may change due to manufacturing, freight, exchange rates or market conditions.
5. Client Responsibilities
Clients are responsible for providing accurate product specifications, ensuring legal compliance of products, and paying applicable customs duties, taxes and regulatory fees.
6. Shipping
Delivery times are estimates only and are not guaranteed. Delays caused by carriers, customs, weather or force majeure are outside our control.
7. Payments
Invoices must be paid according to agreed payment terms. Services may be suspended for overdue balances.
8. Refunds & Cancellations
Custom sourcing work, supplier payments, branding costs and expenses already incurred are generally non-refundable unless otherwise agreed.
9. Intellectual Property
Each party retains ownership of its intellectual property. Client trademarks remain the property of the client.
10. Limitation of Liability
Blue Jay Fulfillment shall not be liable for indirect, consequential or special damages. Liability is limited to the amount paid for the affected services to the maximum extent permitted by law.
11. Force Majeure
We are not responsible for delays or failures caused by events beyond our reasonable control.
12. Governing Law
These Terms are governed by the laws of the United Arab Emirates. Disputes shall be resolved in accordance with applicable UAE law.
Effective Date: July 23, 2026
Blue Jay Fulfillment ("Blue Jay", "we", "our", or "us") is a brand operated by Brale Mastermind FZ LLC. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you use our website or services.
1. Company Information
Brale Mastermind FZ LLC
SFF00163 Compass Building
Al Shohada Road
Al Hamra Industrial Zone-FZ
Ras Al Khaimah, United Arab Emirates
support@bluejayfulfill.com
2. Information We Collect
We may collect contact information, business information, quote request details, product and shipping information, and technical information such as IP address, browser, cookies and usage analytics.
3. How We Use Information
To respond to inquiries, prepare quotations, provide sourcing and fulfillment services, improve our website, communicate with you, comply with legal obligations and send marketing communications where permitted.
4. Legal Basis
Where applicable, processing is based on consent, contractual necessity, legal obligations and legitimate interests.
5. Cookies
We use essential, analytics and advertising cookies.
6. Analytics
We may use Google Analytics, Meta Pixel, Google Tag Manager, CRM software and marketing tools.
7. Sharing Information
We do not sell personal information. Information may be shared with suppliers, logistics providers, warehouses, payment providers, cloud providers, advisors and authorities where required.
8. International Transfers
Data may be processed in the UAE, China, the United States and other countries where our providers operate.
9. Retention
Information is retained only as long as reasonably necessary.
10. Security
Reasonable safeguards are implemented, but no system is completely secure.
11. Your Rights
You may request access, correction, deletion or other rights available under applicable law by contacting support@bluejayfulfill.com.
12. Third-Party Websites
We are not responsible for third-party privacy practices.
13. Children's Privacy
Our services are intended for adults and businesses.
14. Marketing
You may unsubscribe from marketing communications at any time.
15. Changes
We may update this policy from time to time.
16. Contact
Blue Jay Fulfillment
Brale Mastermind FZ LLC
support@bluejayfulfill.com
Effective Date: July 23, 2026
Website Information
Content is provided for general informational purposes and may change without notice.
Business Results
Case studies, dashboards, savings examples and testimonials reflect individual client experiences and are not guarantees of future performance.
Savings Disclaimer
Actual product costs, freight rates and savings vary depending on suppliers, products, quantities, destinations and market conditions.
Shipping Disclaimer
Shipping times shown on the website are estimated transit times only.
Supplier Disclaimer
Blue Jay works with independent suppliers and logistics providers and cannot guarantee their future performance or availability.
Pricing Disclaimer
Pricing may change due to manufacturing costs, exchange rates, fuel surcharges and carrier pricing.
No Professional Advice
Website content does not constitute legal, financial, tax or regulatory advice.
Third-Party Links
We are not responsible for third-party websites linked from our website.
Contact
Questions regarding legal information may be directed to support@bluejayfulfill.com.